Good to Know.

A photograph captures a moment. A video brings back the movement, laughter, and familiar voice that made someone special. Eternal Vidz turns that video into a physical keepsake someone can hold, open, and revisit whenever they wish — a more personal gift than flowers or a card.

Yes. Many of our customers create keepsakes to remember and celebrate someone special. It's a gentle way to keep their smile and voice close, and to give that comfort to someone who is grieving.

Absolutely. A beloved pet is family. Upload a video of their playful moments and familiar expressions, and we'll place it inside the same elegant video card and signature black keepsake box.

Yes. Enter the recipient's shipping address during checkout, and we'll deliver the keepsake straight to them with care. You can also include a personal message with your gift.

Yes. Upload any supported video directly during the ordering process — from your phone or computer. You can preview it before you complete your order.

Yes. Eternal Vidz is a thoughtful gift for someone who is grieving during the holidays, or for any meaningful moment you want to mark with care.

Each keepsake is made to order. Standard processing takes 3–5 business days, with shipping times based on your destination and chosen method.

Yes. Every Eternal Vidz keepsake arrives in our signature black luxury presentation box, creating a thoughtful unboxing experience for a gift filled with meaning.

Yes. Open the card, press play, and the memory comes to life — as many times as they wish. No app, no computer, no setup.

We accept MP4, MOV, and AVI files. If you have another format, our team can help — just reach out after placing your order.

Videos up to 10 minutes and 500MB are supported. For longer memories, contact us and we'll do our best to help.

Because every keepsake is personalized, changes are possible within 24 hours of placing your order. After that, your video is transferred to the card.