Terms of Service

Terms of Service.

Your Uploaded Media

By uploading a video, you confirm that you own or have permission to use it, and that you grant Eternal Vidz the right to transfer it onto a physical keepsake for your order. You are responsible for the content of the video you upload.

Personalized Orders

Each keepsake is made to order and personalized to your video. Order changes are possible within the order-change window described in our Shipping & Returns policy. Because each item is personalized, completed orders cannot be returned except in the case of damage or defect.

Acceptable Use

You agree not to upload content that is unlawful, infringing, or harmful. We reserve the right to decline an order that we believe violates these terms, with a full refund.

Contact

Questions about these terms? Email us at care@eternalvidz.com.